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Special Reduced Residential Service Rate Program (20% Utility Discount Program)

West Virginia Public Service Commission · State program

20% utility discount

West Virginia has a statutory utility discount program that can provide eligible customers a 20% discount from electric, gas, and some water service bills. It is a utility-bill discount, not a home-hardening rebate.

Last verified: September 2, 2026
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Program details

How it works

The Special Reduced Residential Service Rate Program, also called the 20% Utility Discount Program, was established by statute to help certain eligible participants receive a 20% discount from their electric, gas, and/or water companies.

The official page says WV American Water is currently the only water company participating in the program.

What the money covers

The benefit is a reduced utility rate, not a cash grant for home improvements.

Amounts and matching

  • The program is described as a 20% discount.
  • The page does not describe a cash cap.

How to apply

The page does not provide application instructions on the snippet shown.

Timing and deadlines

The page does not state dates.

Full eligibility details

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