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Special Reduced Rate Service Program (20% Utility Discount Program)

West Virginia state government · State program

20% discount on qualifying utility bills

West Virginia offers eligible households a 20% discount on certain utility bills through the Special Reduced Rate Service Program. It is a statewide bill-reduction program, not a home-hardening grant, but it can lower ongoing utility costs for homeowners.

Last verified: August 23, 2026
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Program details

How it works

The Special Reduced Rate Service Program was established by West Virginia state government to help eligible participants receive a 20 percent discount on gas, electric service from November through March, and American Water service year-round. The program is described on the same official page as part of the state’s utility assistance offerings.

What the money covers

This is not a repair or retrofit grant. It reduces monthly utility bills for eligible households.

Amounts and matching

  • 20% discount on gas bills.
  • 20% discount on electric bills from November through March.
  • 20% discount on American Water bills all year.

How to apply

The official page that describes the discount is the Bureau for Family Assistance utility assistance page. The page does not provide detailed application steps for the discount itself in the excerpt reviewed.

Timing and deadlines

The page does not state open or close dates for the discount program in the excerpt reviewed.

Full eligibility details

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