Critical Repair Program

How it works

The Critical Repair Program helps Lancaster City homeowners deal with emergency home problems. City staff first come out as soon as possible to inspect the issue and decide whether it is eligible. If the problem qualifies, the homeowner can complete an application.

What the money covers

The page says the program addresses emergencies that may cause someone to move out of the home. Examples of eligible repair work include:

• leaking roofs
• broken furnaces or water heaters
• collapsing sewer pipes
• structural items that are in danger of collapsing
• electrical issues that may start a fire

The city clearly notes that this is not a home maintenance program. It is meant for emergency repairs only.

Amounts and assistance type

The page does not give a dollar amount. It says help may be provided as a grant, and low-interest loans may be available for people who do not qualify for a grant.

How to apply

The homeowner’s issue is inspected by trained City staff first. If the issue is found to be eligible, the homeowner may then fill out an application. The page lists a homeowner application form in its documents/resources section.

Contact information

• Address: 120 North Duke Street, Lancaster, PA 17602
• Phone: (717) 291-4730
• Email: [email protected]
• Office hours: Monday–Friday, 8:00 a.m.–4:30 p.m.