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High Energy Use Pilot Program

City of Charlotte and Duke Energy Carolinas · City program

City funding up to $1 million for prerequisite repairs; Duke said about $4 million regionally for retrofits.

Charlotte and Duke Energy launched a pilot that pays for pre-retrofit home repairs and then energy-efficiency upgrades for income-qualified customers. Duke said the retrofits are offered at no cost to the customer, with the city contributing up to $1 million for necessary repairs before the upgrades.

Opens: April 11, 2023
Last verified: August 4, 2026
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Program details

How it works

The City of Charlotte and Duke Energy Carolinas launched an income-qualified energy-efficiency home rehabilitation pilot program. The city said Duke Energy would provide energy retrofits for high-electrical-use, income-qualified customers at no cost to the customer, while the city would fund repairs needed before those retrofits could happen.

What the money covers

The city said repair funding may include window, roof, chimney, plumbing, or water heater repairs or replacements, pressure relief valve installation, mechanical ventilation, and lead-based paint hazard control.

Amounts and matching

The city said it would provide up to $1 million in American Rescue Plan Act funding to support the needed repairs before the energy retrofits occur. Duke Energy said it would invest approximately $4 million in the Charlotte region to support energy retrofits for about 500 customers.

How to apply

The city’s announcement said Duke Energy was accepting applications and directed customers to Duke Energy’s application site for the pilot.

Timing and deadlines

The announcement was published on April 11, 2023 and said first service appointments would begin in mid-May.

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