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New Start (Eversource)

Eversource · Utility program

Up to $20,000 annually forgiven

Eversource’s New Start helps eliminate outstanding balances while customers make on-time monthly payments. The page says up to $20,000 annually can be forgiven through the program.

Last verified: August 18, 2026
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Program details

How it works

New Start helps eliminate outstanding balances. The page says the customer makes on-time monthly payments and 1/12 of the enrollment balance is eliminated or forgiven each month.

Amounts and matching

  • Up to $20,000 annually can be forgiven.
  • Forgiveness is tied to timely monthly payments.

How to apply

The page says to call 800-286-2828.

Timing and deadlines

No end date is stated.

Notes for homeowners

This is a bill-reduction program, not a home repair grant, but it can help customers manage large utility arrears.

Full eligibility details

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