Couleecap Furnace Repair or Replacement Emergency Heating Support

How it works

Couleecap says it provides heating and cooling assistance through the HE+ HVAC Program for eligible low-income Wisconsin homeowners. The page focuses on emergency no-heat situations where a primary heating system has failed or become unsafe. If a system stops working during the heating season, help may be available to repair or replace the furnace quickly and safely.

What the program covers

• Repair or replacement of a furnace
• The page describes this as support for a home’s primary heating system when it is non-functioning or unsafe

Timing and deadlines

• Heating season is defined on the page as October 1 through May 15.
• Non-emergency season is May 16 through September 30.
• In non-emergency seasons, contractors have 10 business days to assess the issue and 30 days to complete repairs or replacements.
• In emergency heating season, contractors must assess a furnace issue within 24 hours and complete repairs or replacements within 72 hours under normal circumstances.

How to apply

• If you are experiencing a no-heat emergency, the page says to call your local energy assistance office immediately.
• Once eligibility is confirmed, a program contractor will contact the household by phone.

Funding acknowledgment

• The page says the work is funded by the Wisconsin Department of Administration, Division of Energy, Housing & Community Resources.

Service area and contacts

• Couleecap administers WHEAP for residents of Crawford and Vernon counties.
• The page also lists contact numbers for Monroe County, La Crosse County, and a statewide customer care center.