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Operation Round Up

Northern Virginia Electric Cooperative (NOVEC) · Utility program

Donation-based energy assistance program; no homeowner hardening amount stated

NOVEC’s Operation Round Up is a voluntary customer donation program that raises money for local emergency energy assistance. It is not a home-hardening rebate or mitigation grant, but an active NOVEC community assistance program.

Last verified: September 14, 2026

Program details

How it works

Operation Round Up lets NOVEC customers “round up” their monthly electric bill to the next whole dollar. For example, a bill of $69.54 is rounded to $70.00, and the extra 46 cents goes into the ORU fund. Customers can also make a one-time donation; NOVEC says one-time donations from NOVEC customers and others outside its service territory are welcome.

What the money covers

The page says the money is distributed to charitable organizations and county aid agencies that provide energy assistance programs to customers in counties NOVEC serves. The assistance described is emergency energy assistance for low-income families and neighbors in need. The page does not describe funding for home-hardening repairs, mitigation work, or resilience upgrades.

Amounts and matching

The amount rounded up varies by bill each month. NOVEC says the rounded-up amount averages about $6 per year per customer. NOVEC pays all administrative costs of the program. No match rate or homeowner grant cap is stated.

How to apply

Customers can sign up online through their SmartHub account or call NOVEC’s Customer Care Center at 703-335-0500. One-time donations can be mailed as a check payable to NOVEC Operation Round Up, sent to NOVEC ORU, P.O. Box 2710, Manassas, VA 20108.

Timing and deadlines

The page does not list an application deadline. It says the monthly billing statement shows the donation amount each month, along with a year-end statement. The program is described as ongoing and active.

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